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Kimberly White

* * * Kimberly White is a freelance writer, certified Arbinger Institute presenter, and former research assistant to its founder, Terry Warner. Her new book, "The Shift: How Seeing People as People Changes Everything" (Berrett-Koehler Publishers, June 2018), is the result of nine months of research that included dozens of hours working alongside nursing home employees in offices, vans, patient rooms, and kitchens. She recently relocated from Harlem to a small farm town in Pawnee, Illinois to focus on writing. To learn more, visit