If you work in an office or have been online at all in the past year, you’ve probably heard about the importance of diversity in the...
Act of God provisions, also called “Force Majeure” clauses, relate to events outside human control, like flash floods, earthquakes or other natural disasters. In contract law,...
Imagine… Imagine you wake up in the morning, find out that your breakfast cereal is running out so you need to go out and buy your...
Too often we let a job interview send us into a hyper-drive rehearsal of canned answers to standard questions and memorization of dates from our resumes....
If you are an employee, you have probably felt stuck in a rut at some point. It’s not easy to admit to yourself that your career...
You got into the customer service training business almost by accident. What’s your backstory? Nancy Friedman – I had a terrible customer service experience with an...
Information technology (tech) is at the epicenter of the world’s economy. Apple, Microsoft, and Google are the foremost companies in the world. But women in tech,...
From the time we pick up a pencil and begin forming words on paper, a heavy rotation of essay assignments are present for almost every class...
AquaVault, a noted Shark Tank company went from doing $100,000 to now doing millions with an estimated value of nearly $20 million. The three founders, Jonathan Kinas, Avin Samtani and Robert Peck, open up about how...
Business leaders today have spent decades managing for control, predictability, and efficiency to run a successful business. However, an influx of new technology, customer expectations and...
