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How Has Technology Changed the HR Department?



Creating a positive business culture within your organisation is important. It helps to drive your company employee engagement, staff retention and workplace morale. The HR department is responsible for enforcing a positive culture within the workplace and ensuring employee’s old and new, follow suit. As well as this, the HR department is responsible for recruitment, staff training and development. They are accountable for any queries or challenges their staff might face, aiming to help as much as possible. Payroll is also managed by the HR department, ensuring all employees are paid correctly and on time. In general, the HR department is responsible for people. So, if your company has many employees, this can be a lot, if not too much to manage. To ease this pressure HR systems have been developed to manage tasks that are not necessary to complete in person. They do this by automating admin tasks and reducing unnecessary workload.


HR systems have helped many companies recruitment processes significantly. Artificial intelligence screens the validity of candidates before they are seen by HR. They scour for keywords, skills and experience to see if a candidate is worth speaking to. This helps the HR department as staff don’t need to search for candidates, saving them time in their working day. As a result, when the HR department speaks to a potential candidate, they know they are a serious contender. Automated recruitment can also help interview quality. If a candidate’s skills and attributes are highlighted on their CV, employers have more information to discuss in an interview.

Track employee progress 

By having a system that tracks employees‘ productivity, evaluating employee progress has never been easier. Here you can see how much work they have done, how long it has taken them and whether their productivity has improved or declined over time. This system helps to determine if an employee needs extra help at work or if they need some recognition for their achievements.


Communicating with your employees once consisted of speaking in person, whereas now it can all be done online. Whether your company still uses emails as a form of communication or an online platform such as Microsoft Teams, technology has transformed the way companies communicate with their employees. This form of communication has become more popular since the start of the COVID-19 pandemic, as many companies have had to move their in-office work to virtual work from home. Online communication is a proven success, with many businesses choosing to continue remote work despite the lockdown ending.


Vanessa Campbell has been a Senior Writer for more than a decade already. She has liaised closely with key members of the Marketing and Leadership team as well as key stakeholders, providing content support for concepts and ideas to take brands to the next level. She has been leading marketing campaign initiatives that have successfully thrived and prosper throughout the years.