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Marketing Strategies: How eCommerce Businesses Can Acquire More Customers



Marketing Strategies: How eCommerce Businesses Can Acquire More Customers

If you have an online store or just starting an e-commerce website, you won’t be successful until you attract the right clients for your business.

While that’s easier said than done, winning prospective customers for your online store is challenging and time-consuming.

To streamline the process, we’ve listed practical marketing strategies that will help you gain massive amounts of traffic and win over more customers online.

Work on your social media presence

Your business needs a substantial social media presence. It doesn’t matter if you own a start-up or own a big company. Social media is a vital piece of your marketing strategy.

Multiple social channels help you connect with prospects, boost awareness, and improve your leads and sales.

Approximately 3 billion people are using social media each month, this trend is too strong to pass up.

Partner with relevant businesses and influencers

Collaboration acts as a powerful tool for small business owners, no matter what industry you’re in and what business you have. It helps you develop relationships with others.

With that being said, you need to make connections and form alliances. Meet new people that you have a common interest with, and build a list of contacts and colleagues — partner with other businesses and work towards promoting each other.  

For instance, if you own a beauty salon without a spa, you can partner with a company that owns a spa and distributes the flyers to your customers and vice versa. It’s going to be a win-win situation in the end.

You can also work with influencers that are related to your niche. If you’re in the food industry, then it is ideal that you partner with food bloggers and influencers to promote your products.

Step up your content marketing process

It’s crucial to step up your content marketing process in order to succeed.

Here are practical ways to do this:

Clearly define your target buyers’ profile. Unless you don’t know who to potential customers are, it’s challenging to come up with a strategic plan.

Know what type of content will add value to your user. Figure out the kind of content that will add value to your customers, the one that’s in line with your brand and business goals. You can try produce videos as they are more engaging and attractive to consumers. You can check out video editing apps to help you with the editing part of the process.

Clearly define your business goals. Be aware of the goals that you’re setting up for your team. Is it lead generation, onsite traffic, community development, or growth?

Distribution of your content. Will you work with influencers, or are you coming up with strategies that will engage your audience is various platforms?

Think about quality and consistency. Publishing content regularly makes you look more reliable and trustworthy to the eyes of your readers over time. Quality content helps you generate leads that will come through your blog.

Gather customer feedback to establish trust

Customers want to know that the brands they transact with genuinely care about them and their needs. That’s why it’s essential to always ask for customer feedback

One way you can do this is to send surveys and ask customers about their opinions. Did your products live to their expectations?  Are they satisfied with the overall experience of your company?

In those surveys, include an area in which customers can provide a couple of suggestions on how you can improve and do better.

Offer discounts occasionally

Setting discounts on your pricing is an excellent strategy that can help drive more sales to your business, and bring in more customers.

But how do you test your discount strategy? Ideally, you can start a small campaign that has unique codes with different discount and rules. Afterward, segregate your audience into groups, and then offer them one type of coupon at a time.

Host exciting giveaways

If you’re looking for more innovative ways to engage your customers, and get them excited about your company, then you need to turn them into loyal followers first. You can offer them reward programs, coupons, and promotions.

Your business or brand can use giveaways for a variety of reasons: Improve the size of your mailing list, target new customers, actively engage with your followers, and even connect with local businesses and make collaborations.

Leverage the power of SEO

The thing is, running an e-commerce store isn’t enough. To improve your revenue and profit, this is where SEO comes into play.

SEO can help your business land on the top results of Google and other search engines. As a result, it brings in prospective customers, improves your conversion rates, and build your brand over time.

That’s precisely why you need to utilize SEO to build a strong website presence that can help you rise on top of your game, bypass competition, and gain more customers.

Keep an eye on your competitors

Do yourself a favor by always keeping an eye on your competitors. How do they handle their current marketing strategy? Take a closer look at the tactics that work best for them. How are they positioning their products? What’s their end-to-end experience for their customers?

Study if there are a couple of missteps that they made, as well. Once you capitalize on those mistakes, it’s easier to give a better home for customers that’s looking for someone else who understands their needs.

Over to You

When it comes to knowing the best marketing strategies that work for you, try your best to innovate and be creative. What can you do better to outlast your competition? These strategies will help you build trust over time and create a loyal following that will purchase from your business time and time again.

Andi Croft is a freelance writer whose main interests are topics related to business, technology, and travel. This is brought about by her passion about going around the world, meeting people from all walks of life, and bringing along with her the latest tech to enhance her adventures.