Connect with us


Expert Canon MG3520 Troubleshooting to Eliminate Printer Errors



Canon offers some high-quality printing devices. However, many of its models are also prone to encountering various errors. Among the different models, Canon Pixma MG3520, in particular, encounters various error codes. These include issues like the printer getting out of paper, paper jams, and improper installation of the cartridge. To resolve all such issues, you need to know how to carry out Canon MG3520 troubleshooting. In this post, you will read about the techniques that will help you fix different printer issues.

Canon MG3520 Troubleshooting


Troubleshoot Canon MG3520 Printer Problems

In the following sections, you will understand how to fix the most common Canon MG3520 printer issues. Find the fix for the problem you are facing and resolve it.

Paper jam

Paper getting jammed in the output slot is a prevalent issue in the Canon MG3520 model. Use these actions to fix it.

  • Pull out the paper gently.
  • If it’s not possible, switch off the machine and switch it on.
  • Now, reload the paper. Hit the ‘Black’ or ‘Color’ button on the machine.
  • Check that the paper you are using is apt for printing.


The fine cartridge is improperly installed.

You must replace a fine cartridge on your MG3520 printer model if it isn’t installed properly. Follow these pointers after turning on your printer.

  • Open the front part and the output tray.
  • Now, open the output cover.
  • You will see the cartridge holder shifting to the replacement position and the head cover launching automatically.
  • Push down the lock lever of the cartridge till you hear it click into place.
  • After that, remove the cartridge.
  • Now, insert the new cartridge in its holder.
  • Push the device’s lock lever up. It will lock the cartridge.
  • Both your cartridges should be even.
  • Now, close the output cover.


Resolve the printer error.

If you see the alarm lamp flashing two times, it indicates a printer error. To fix it, cancel all printing jobs and switch off the printer. Now check for the following.

  • There should be no materials like jammed paper that hinder the find cartridge holder from moving. If you find any such materials, remove them.
  • Check whether the fine cartridges are properly installed.
  • See the encoder film conditions. If it is smeared, clean it.

After checking for the above points, start the printer again.


Fix the Support Code = 6910

If you find Support Code = 6910 being displayed, you need to follow a few steps. Here’s the procedure to use.

  • Switch off the power of every other device on the network temporarily.
  • Put your Canon printer in another location.
  • Switch off the printer and take away its power cord.
  • Then plug the power cord back in and switch the printer on.


Inability to install Canon Pixma MG3520

Many people face difficulties in installing this printer model on their Windows system. To resolve it, you must first remove this printer from your system and then add it again.

  • To remove the printer, hit Windows and R. In the Run box, type control.exe.
  • Press ‘OK.’
  • Now, modify the ‘View by’ to either ‘Small Icons’ or ‘Large Icons.’
  • Double-tap on ‘Devices and Printer.’
  • Now, right-tap on ‘Canon Pixma MG3520.’
  • Tap ‘Uninstall.’
  • Next, tap ‘Add a Printer.’
  • Choose ‘Add a local printer’ in the wizard.
  • Use the ‘Existing port’ option button on the Choose a Printer Port page.
  • Tap ‘Next.’
  • After that, choose ‘Windows Update’ in the Printer Driver wizard.
  • Choose your printer model in the list and tap ‘Install.’


Final Words

Use these troubleshooting canon MG3520  techniques and work with your printer without any issues. They will save you time while you are doing your work. You can also speak to a certified printer support expert in case the issue persists.