Quick Fixes for the 49.4c02 Error Code on HP Printer

One of the most frequent problems HP printer users face is the error code 49.4c02. This problem is a result of a specific print job. To facilitate optimal printer functioning, you must set your printer correctly. Visit 123.hp.com/setup to learn more about the setup process. This particular error arises due to a miscommunication between your HP printer and the computer. Many users report facing this problem constantly. As a result, they are unable to use their printer. This article will lay down some effective fixes for the issue.

Solutions to Tackle Error Code 49.4c02 on HP Printer

Start with the printer firmware upgrade and proceed to the other measures if it doesn’t work.

Fix the outdated firmware

Firmware updates fix bugs and errors in the printer. Follow these points to get the latest HP firmware.

• Ensure that your printer has a Ready state.
• Hit the Windows key and navigate to ‘Devices and Printers.’
• Right-click on your HP printer.
• Now, tap ‘See what’s printing.’
• Right-tap on the window that opens and click ‘Cancel all Documents.’
• Print a configuration page from your printer.
• Head to the ‘Administration’ section.
• Now, navigate to the official HP driver support website.
• It means visiting 123.hp/setup.
• Enter your printer’s name in its field and choose your Windows version.
• Tap the ‘Firmware’ section.
• If the firmware you see is later than the version you have, download it.
• Run the firmware update utility.
• Choose your printer from the dropdown and hit ‘Send Firmware.’

Print PDF as an image

Usually, the 49.4c02 error arises when users try printing a PDF with unique fonts. You can overcome this error by printing the PDF as a picture.

• Launch the PDF to print by tapping the Windows key and P.
• Click ‘Advanced’ in the ‘Print’ window.
• Place a check on the box beside ‘Print as image.’
• This option will be available in different locations per your HP printer model.
• Tap ‘OK’ and press ‘Print.’

Disable advanced printing

Disabling advanced printing can also resolve this HP printer issue.

• Using the Windows button, go to ‘Printer Queue.’
• Left-tap and select ‘Printing Preferences.’
• Now, select the ‘Advanced’ option.
• Select ‘Advanced Printing Features’ below ‘Document.’
• Modify it to ‘Disabled.’
• Give a test print command.

Update to the PCL6 driver

Some scripting languages used in drivers for HP printers are PCL6, PCL5e, and PCL5. Use the PCL6 drivers to fix the 49.4c02 error.

• Head to the Driver Support page of HP to install the PCL6 driver.
• Enter your HP printer model name.
• On the Support page, choose your Windows version.
• Tap ‘Driver – Universal Print Driver.’
• Look for ‘HP Universal Print Driver for Windows PCL6.’
• Tap ‘Download.’
• Run the downloaded file and extract its content.
• Unzip the file to begin the installation.
• Follow the instructions on the screen.

Summing up

Troubleshooting the 49.4c02 error won’t seem difficult after you know these fixes. It’s also a good idea to learn about the proper setup and the suitable drivers your printer needs by visiting 123.hp/setup. However, in the rare instance of you being unable to fix the problem, it’s advisable to get the help of a printer technical support expert.